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I can no longer use pressreader with my librarycard.

For weeks now I’ve been unable to use press reader with my library card as I used to. I primarily use my iPad to read newspaper from, and I’ve tried with safari and other web readers such as chrome. I have tried restart my iPad and to disable options that would block pop-ups for example. 

I do as I have before, I go to my library website, login to it with my library card and click on a link from there to open press reader in a new tab. But I no longer get a textbox suggesting newspapers in my native language or any banner describing that I’ve got complimentary access. If I click my way to a newspaper the pages are grayed out and it state I have to purchase a subscription. I have contacted my library and they had no idea what the problem is, and has not yet returned with how to resolve the problem. 

Is there someone else experiencing this? Is it on my side, my library side or the press reader web service the issue is at?

emelie solli

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I have exactly the same problem, I logged out and logged back in, cleared the cache but still same problem - I am being asked to pay for subscription when previously I could read papers with my barnet library card

Roma Rajani 0 votes
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Hello Roma,

I see that our colleagues have assisted you on email.

Cheers,

PressReader Care

Support 0 votes
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