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problem with downloaded press/magazines

The pressreader app has not worked well for 3 days:
when I download periodicals (newspapers, magazines, etc) and then go to the "downloaded" page, the app suddenly closes.
I have also tried on other devices but the problem exists, in fact it is NOT possible to read anything. 

Devices used_ tablet huawei mediapad M5 android 9
Sasmung s10 android 11
NB if I read the newspapers or magazinese without download it, no issues..
Giap Sedde

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Hi Giap,

Sorry to hear about the problem. Would you be able to send a 'feedback' from the app, which will give us further information on the device and a log, which can help us in investigating this problem. Thanks.

Cheers,

PressReader Care

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