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Cannot upgrade my account with the library card

Hi!

I've been a user for quite some time of PressReader and I have my account linked to Google. Now I have obtained finally my library card for Library - Verbund der Öffentlichen Bibliotheken Berlins (VÖBB), but when I try to link it nothing happens.

My password works fine, I tried in the library portal itself.

As well, when I open a PressReader incognito window in the browser and login directly with my library details it works fine.

Why I cannot link my library card to my existing Google PressReader account?

Adrian Cruz

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Hi Adrian

We are opening a ticket in order to review this further.

Thanks for your patience.

PressReader Care

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