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Can't get into my account?

Every time I try to access 'My Account' it says:

We couldn’t find the page you’re looking for.

The link might be broken, or the page might have been removed.

I'm trying to cancel my account before I get charged as my work will not pay for the subscription as it didn't offer the full services we need.


Please help with this issue!

Gemma Treacher

Official comment


Hi Gemma,

Sorry for trouble, if the problem is still persisting, please let us know at for faster assistance.

Also, we have arranged for the trial cancellation at the end of current period.


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