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Library Sign In Not Working on Windows 10 App

I have been successfully using PressReader on the computers at my library (King County Library System), but I am unable to on my laptop at home. I am on a Surface laptop that has Windows 10. In reading the system requirements, I saw that for 10 I should be using the PressReader App, but when I try to sign in and select KCLS as my library, nothing happens and I am prompted to search the list of libraries again.

I have tried logging in through the website, but the magazine pages don't load.

Kristine Sandy

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Hi Kristine,

KCLS has URL referrer authentication. You do not need to install or use the app to use the service.

Please send a screenshot of what you see to care@pressreader.com so that we can review this problem further.

Regards,

PressReader Care

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Hi Kristine,

We contacted the library and helped them fix a problem with their servers. The problem should be resolved now. If you notice any problems, please talk to the librarian, or contact us at care@pressreader.com

Regards,

PressReader Care

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