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Win11 App Closes After 2-3 Seconds

I have a new Win11 PC. I installed the app from the windows store. The app opens showing the frames and a larger panel with "round and round" dashes for 2 - 3 seconds. I've seen other posts of this being an issue with Win10. My Win10 PC works fine. I use AVG (on both Win11 and Win10).

I've installed and uninstalled, repaired and downloaded the app more than once.

How can I get the app to run please?

Thanks

Martin Smith

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@Martin, thank you for reporting this. In order to look into this further, could you please send feedback including this behavior with it, so that we can look into it further.

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To whom? How? I thought that is what I am doing by posting here?

Martin Smith 0 votes
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@Martin, this is a space for general questions. To submit feedback from the Windows app, please open the app and find 'send us feedback' under the Settings.

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Hello Martin follow these step to solve your problem

  1. Open the Windows App

    • Launch the application where you want to submit feedback.

  2. Access the Settings Menu

    • Look for a gear icon ⚙️ or a menu labeled "Settings."
    • Click on it to open the settings options.

  3. Find the "Send Us Feedback" Option

    • Scroll through the settings menu and locate an option like "Send Us Feedback" or "Feedback" (wording may vary slightly).

  4. Click on "Send Us Feedback"

    • A new window or form should appear where you can type your feedback.

  5. Describe Your Feedback

    • Clearly explain your issue, suggestion, or general thoughts about the app.
    • If applicable, include details like steps to reproduce an issue, error messages, or screenshots.

  6. Submit the Feedback

    • Click the Submit or Send button to send your feedback to the developers.

After submitting, the feedback is usually sent to Microsoft or the app’s development team for review.

terabx download 0 votes
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