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Unable to login with library card number and pin for Tipperary Libraries

My library is Tipperary Libraries. When prompted to sign-in using my library card number and PIN I get the reply “invalid patron barcode or password”
Bernard Murphy

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Hello Bernard,

Our colleagues are looking into this and will reach out to you directly.

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Hello Joe,

Our library team will review and get back to you to assist further.

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@Madia, Someone from our library team will review and get back to you.

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Hello John,

Our library team will review and get back to you directly.

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@hmty wetw could you us send feedback from the app, include the log and the behavior that you noticed, so that we can have this reviewed further. Thanks.

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Please note that Tipperary libraries have discontinued their subscription with PressReader. We understand that this may cause inconvenience, and we deeply regret any disruption to your access to our resources. To restore your access, we encourage you to contact your librarian and request that they re-subscribe to our service. Your feedback is crucial and can significantly influence the decision to reinstate the subscription. Thanks,

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Please note that Tipperary Libraries have cancelled their partnership with us, and no longer active. We're sorry for the inconvenience.

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Tipperary library has unfortunately cancelled their partnership with PressReader.

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You can try the following steps to resolve the issue:

  1. Double-check the Card Number and PIN: Ensure you're entering the correct library card number and PIN without any spaces or typos.
  2. Reset PIN: If you're unsure of your PIN or forgot it, check if there's an option to reset it online or contact the library.
  3. Contact Library Support: Reach out to Tipperary Libraries directly through email or phone. They might be able to reset your account or provide further assistance.
  4. Update Information: If you’ve recently renewed your card or updated personal details, confirm that your library account is still active.
Dina Parrish 0 votes
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I’m also encountering this issue right now with my library account. When I try to sign in with my library card number and PIN, I get the same “invalid patron barcode or password” message. I’ve double-checked my details, but it still doesn’t work. If anyone knows how to fix this or if it’s a system-wide issue, please let me know!

Joe Root 0 votes
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@Joe, please share your library name and location with us at care_at_pressreader.com

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@Joe, if the problem is with your credentials, the librarian should be able to assist. In any case, if they are not able to help, let us know by writing to us directly at care_at_pressreader.com with your credentials, we will be happy to help.

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