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Deathorize message, only one authorization on my account

I downloaded the PressReader App an tried to access my paper, It wants me to authorize my device.  when I lof on and try to authorize my device it tells me I have too many authorizations.

I then logged on to ressreader.com, signed in and went to mange my account which showed 2 authorization.  I deauthorized one and tried again to authorize the device, but keep getting the message a that I have too many authorizations.

 

HELP

 

 

John Jacobs

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Hi John,

You seem to have reached the maximum allowable number of devices. Please de-authorize devices that you no longer need, in order to authorize a new device.

You can de-authorize the device in PressReader app, or by logging to your account online, under Manage Account. If you require further assistance, please email us at care@pressreader.com

Regards,

PressReader Care

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I have deauthorized my old devices have tried to authorise my new one without  success can you help please. Carol 

Carol Shea 0 votes