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Unable to access Press Reader using my library card logon

I linked my library card to my logon and can successfully logon to Press Reader using my library card number and PIN.  Once I do that and see my selected periodicals, however, when I select one of the periodicals, Press Reader asks me for the library card number and PIN again and then refuses to accept it, cycling again and asking for the library card nuimber and PIn in an infinite loop.  If I cancel, it then asks me to pay.  How do I get Press Reader to accept my library card number and PIN?  Is this a cookies or caching issue?

SARASOHN, LOUIS J.

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Hello Louis,

I'm having our library team look into this, please advise the name and location of this  library.

Thanks,

PressReader Care

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I'm having the same issue, getting prompted for payment (when I'm trying to use Melbourne City Libraries card in Australia) and it won't move to the next stage after accepting my pin.  If I try to switch to my other local library (Yarra City Libraries, Australia) it won't even let me login at all using my library card and pin saying library not available.

Simon Bian 0 votes
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Hi Simon,

 

We can confirm that PressReader is up and running for Melbourne Libraries, we’ve tested using a library card and the connection worked fine.

 

To connect with your library card please go to PressReader website or app – Sign in – Library Card – select Melbourne Library Service – enter your barcode and pin. After connecting you should be able to see the welcome message and green teacup on the top left.

 

If your credentials doesn’t work, please contact the library.

 

Kind regards,

 

PressReader Care

 

Support 0 votes
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I'm having this problem as well trying to use the Thompson Nicola Regional District Library system.

Jeanine Parker 0 votes
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Hi Jeanine,

We can confirm that PressReader is up and running for Thompson Nicola Regional District Library, we’ve tested using a library card and the connection worked fine.

To connect with your library card please go to PressReader website or app – Sign in – Library Card – select Thompson Nicola Regional District Library – enter your barcode and pin. After connecting you should be able to see the welcome message and green teacup on the top left.

If your credentials doesn’t work, please contact the library.

Regards,

PressReader Care

 

 

 

 

Support 0 votes