Unable to access Press Reader using my library card logon

I'm having the same issue, getting prompted for payment (when I'm trying to use Melbourne City Libraries card in Australia) and it won't move to the next stage after accepting my pin.  If I try to switch to my other local library (Yarra City Libraries, Australia) it won't even let me login at all using my library card and pin saying library not available.

Hi Simon,

We can confirm that PressReader is up and running for Melbourne Libraries, we’ve tested using a library card and the connection worked fine.

To connect with your library card please go to PressReader website or app – Sign in – Library Card – select Melbourne Library Service – enter your barcode and pin. After connecting you should be able to see the welcome message and green teacup on the top left.

If your credentials doesn’t work, please contact the library.

Kind regards,

PressReader Care

I'm having this problem as well trying to use the Thompson Nicola Regional District Library system.

Hi Jeanine,

We can confirm that PressReader is up and running for Thompson Nicola Regional District Library, we’ve tested using a library card and the connection worked fine.

To connect with your library card please go to PressReader website or app – Sign in – Library Card – select Thompson Nicola Regional District Library – enter your barcode and pin. After connecting you should be able to see the welcome message and green teacup on the top left.

If your credentials doesn’t work, please contact the library.

Regards,

PressReader Care

Unable to log into my Teatree Gully Libary Modbury South Australia using my Libary card & pin 

Hello Rose-Ann,

If you have tried getting assistance from librarians, and the problem still persist, we could review this further. We will create a ticket to review accordingly.

Thanks,

PressReader Care

Hello, I only joined today and my details and password seem to have been accepted but the icon for Library Card didn't appear along with the Facebook and Google ones.  I haven't been able to set up the account and I don't think I can use PressReader as a result.  Certainly nothing comes of any of the searches I've attempted.

Jeremy Smith, Coventry, UK

Hi Jeremy,

Could you advise if you're accessing from home, or at the library? Please include the name of the library as well, respond at www.PressReader.com/Care

Thanks,

PressReader Care

Victoria Bruce hutchinson

need to usepressreader

Hi Srima

Could you share with us the name and location of the library at ww.PressReader.com/Care?

Thanks,

PressReader Care

Hi. I’m having the same issue with the USA Pleasanton Library. I used to connect with no problem. Now PressReader says that login is incorrect. I tried the exact same account and password directly at the library website 3 times. Logs in with no issues. At PressReader, fails every time. Any recommendations?

Marcos

Hello Marcos,

It appears that you are logging in to the library website from home. In that case, have you checked with the library regarding your credentials/PIN? If the problem persists, you could share your PIN with us to test it for you by reaching out to us at care_at_pressreader.com. Thanks.

PressReader Care

Hi,

I am a member at Walmley Library, part of Libraries of Birmingham in the UK and when trying to access PressReader it doesnt appear. Just wondering if anyone would be able to help?

Thanks,

Sam

Hello Sam,

We need more information from you, as to what steps you take to access. If you could let us know more details by writing directly to care_at_pressreader.com it would be great.

PressReader Care

I am unable to access pressreader i had logged on with my Mississauga Library Card and everything was OK I was able to read "The Toronto Star"

Why am I denied access now and am asked to subscribe.

Tony 

braganza@hotmail.ca           Tel 905 858 2495

Hi Tony,

Your PressReader account does not seem to have been linked to the library. We suggest logging back in to the library again, and in case you have any trouble with your credentials, the library can assist you further. If you require further assistance, please reach out to us directly with more details, such as any error messages, etc. at care_at_pressreader.com

PressReader Care

Hi I'm having a similar issue. I've downloaded the PressReader app onto my iPad, created a PressReader account and when I try and connect to my library via (Libraries and Groups), the pop up window appears and it asks me to login into my library - I do that but then it stays within the popup window and the PressReader app is opened in the background without linking my library sign-in to the PressReader app. I'm using "The City of Cape Town Library & Information Services".

Please advise?

Thanks,

M

@Meagan, our library team will review and reach out to you directly. Thanks.

PressReader Care