Post

2 followers Follow
1
Avatar

Can't download magazines, staying at 0%

Hey there,

For a couple of days i've been totally unable to download magazines on the app, they just stay at 0% and never advance. I also tried installing the app on another tablet but the download won't ever start, so i've been suspecting a server issue but found no informations about this on twitter or any other sources.

I'm using a Dell windows 10 tablet and downloading the app from the windows store.

I hope you can help me with this issue.

Thank you :)

Alexandre V

Please sign in to leave a comment.

1 comment

0
Avatar

Hi Alexandre,

Thanks for your post. I'm going to turn this into a ticket so that our team can attempt to reproduce the error. They'll have some suggestions for things you can check in order to trouble-shoot this for you. 

Look out for an email from us shortly!

The PressReader Care Team 0 votes